Public compliance page
Delete your NutriMeter account
Public instructions for requesting NutriMeter account deletion and understanding what data is deleted or retained.
Effective date: 15 June 2026Delete your account
Fastest method in the app
- Open NutriMeter and go to Settings.
- Choose Privacy & data.
- Tap Delete my account.
- Review the deletion summary and confirm.
If you cannot access the app, email [email protected] from the email address on your account with the subject “Delete my NutriMeter account”. We may ask for verification before processing.
Deleted vs retained
| Category | What happens | Retention |
|---|---|---|
| Account and profile | Deleted, including profile, settings, and user-owned account data. | Usually within 30 days of verification. |
| Food logs, photos, insights | Deleted from active systems, including meal photos and generated insights. | Usually within 30 days; backups expire on normal cycles. |
| Anonymized or aggregate analytics | May be retained because it no longer identifies you. | Indefinite aggregate statistics. |
| Legal, tax, fraud, billing records | Retained only where required for compliance, dispute, fraud-prevention, or accounting obligations. | Typically up to 7 years where required by law. |
After your request
We will confirm receipt, verify ownership where needed, and complete deletion unless we must retain limited records. Account deletion is permanent and cannot be undone after processing.
Need help?
Contact [email protected] if you need accessibility support, cannot sign in, or want a status update on a deletion request.